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Small Biz Survival

The small town and rural business resource
  • A screenshot of the Common Ground Coffee and Market Instagram feed, showing four images, a group of people with valentine hearts, a group of staff members, one person facing the camera for an explainer video, and one video with text that says "open the shop with me"
    community | customer service | entrepreneurship | marketing | rural | trends

    Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book Club

    ByBecky McCray March 23, 2025August 6, 2025

    When Kathleen Minogue of Crowdfund Better mentioned Common Ground Coffee and Market to me, I found their Instagram feed was full of stealable ideas for small business social media marketing. We first talked about how they let customers know about changes to their hours. They’re in Boise, Idaho, which I realize is not a small…

    Read More Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book ClubContinue

  • Two Small Town Guys
    entrepreneurship | marketing | rural | shop local | trends

    Remember when we used to try to hide our accents?

    ByChris Brogan May 7, 2020April 30, 2020

      By Chris Brogan I’m originally from Maine. Accents up there come through the nose. Most famously, people from Maine are supposed to say “Ayuh” when we mean “yes.” Midway through high school, I moved to Massachusetts, where you lose the nasal thing, but you also lose all “r’s” from conversation. “It’s hahd to sound…

    Read More Remember when we used to try to hide our accents?Continue

  • For easier social media marketing, fill in the blank
    entrepreneurship | marketing | rural | social media | tourism

    For easier social media marketing, fill in the blank

    ByBecky McCray August 5, 2019August 4, 2019

    Sheila Scarborough and Leslie McLellan of Tourism Currents laid out a simple starting point for all your social media efforts. Good news: it’s as easy as filling in the blank. Fill in the Blank (Our company) is where (our customers) find (the thing we offer) with (this benefit) So all you have to do is…

    Read More For easier social media marketing, fill in the blankContinue

  • Book review: Celebrity CEO by Ramon Ray
    entrepreneurship | marketing

    Book review: Celebrity CEO by Ramon Ray

    ByBecky McCray May 6, 2019April 29, 2019

    The Celebrity CEO by Ramon Ray Summary: Community building in a way small town entrepreneurs can identify with. Good section on tools, and lots of timeless techniques.  The title sounds a bit grandiose to small town ears, but the way Ramon Ray talks about building community will sound very familiar. You are the face of…

    Read More Book review: Celebrity CEO by Ramon RayContinue

  • marketing | rural | Small Biz 100 | success

    Getting Your Marketing Message Seen

    ByGlenn Muske December 13, 2017December 6, 2017

    The numbers are daunting. Every 60 seconds, 347,000 tweets are shared. 510,000 Facebook comments are made. 5,100 Instagram photos are liked. 48 hours of video are uploaded on YouTube. Now add information we get from other online information sources such as email, blogs and websites. Then there is what might be called the traditional sources…

    Read More Getting Your Marketing Message SeenContinue

  • marketing | Small Biz 100

    Thoughts on Small-business Marketing

    ByGlenn Muske April 12, 2017April 6, 2017

    Let’s start with a paraphrased quote – “Marketing is everything you do” – Jay Conrad Levinson This quote is distilled from a slightly longer one in Levinson’s book, “Guerrilla Marketing.” I have used it for years when talking about marketing. Marketing should be on your mind from the moment you have an idea. Why? Because…

    Read More Thoughts on Small-business MarketingContinue

  • Small Biz 100 | social media

    Monitor Your Small-business Reputation

    ByGlenn Muske December 7, 2016December 5, 2016

    What’s being said about your small business online? Many small business owners have made the decision to not get involved in the growing social media trend. Their reasons include: the time or money it takes; don’t understand it; doesn’t seem necessary; or their customers aren’t using it. Avoiding the online world  is the wrong path…

    Read More Monitor Your Small-business ReputationContinue

  • marketing | rural | Small Biz 100

    Understanding Marketing vs. Branding

    ByGlenn Muske August 17, 2016August 2, 2016

    Understanding what is small business marketing and what is branding is sometimes difficult. Often the concept of branding is collapsed into having a good business name, a logo and a specific color pallet used when identifying the business Marketing, on the other hand, often is equated to advertising only. These perceptions are correct but incomplete….

    Read More Understanding Marketing vs. BrandingContinue

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