In the small town of Duck Lake, Saskatchewan, Marilyn Pope Francis ran a restaurant with a fenced patio for tables and chairs. She set up hot serving dishes and a cold drinks station in the gazebo to serve customers. Here’s the part where we learn that Marilyn is a low-key business genius. Next to […]
How to remember customer names: write them down
Guest post by Rob Hatch Chris Brogan recently shared a story of a local bookstore in his hometown. He asked them to order a specific book for him that wasn’t in stock. The owner wrote down his name and phone number and told him she’d order it. The next week, when he walked in the […]
Masks are the new “no smoking” for small businesses
Photo by Dan Meyers on Unsplash Guest post by Chris Brogan The whole quarantine and COVID-19 situation has impacted small businesses even more than the big guys because it’s not like anyone has massive reserves of cash around so that you could deal with shutting down for months at a time. And now, as different […]
Open Up – It’s the Customers
As different places begin to allow local businesses to open up, you’re not alone if you’re breathing a sigh of relief mixed with a gasp of worry. We all need the money. We all want to get back to being useful for the people we serve. And some or most of us are worried about […]
