There’s not enough parking downtown! Doesn’t every city have that problem? You’re about to learn a new way to get more parking for your Main Street without having to pave, stripe or get a permit. It doesn’t work in every town, but it very well might work in yours. Finding hidden parking There is only […]
Crowdsourced ideas for coffee shops and other third places
At the Main Street Now conference, I sat in on a session about coffee shops. I wrote down bunches of ideas that the audience shared. I thought you might know a coffee shop person, or you might think of ways to use these with other types of small town businesses. Hold trivia nights or […]
The secret to effective follow up: What NOT to say
You probably know better than to follow up with someone like this: “Just following up!” You realize that doesn’t really help either of you. But you still might be making this mistake: “Did you do that thing you said you were going to do?” That feels like it’s helping, but from the customer perspective, it’s […]
Don’t bother to mention the benefits unless you tie them to this
“This product is great! It will save your marriage, improve your bank account and make you slimmer!” OK, enough with the benefits overload! I can’t believe your benefits claims because you didn’t show me why they’re believable. Sales pages online are drowning in benefits, but without any hint that they connect to an actual […]
