You probably know better than to follow up with someone like this:
- “Just following up!”
You realize that doesn’t really help either of you. But you still might be making this mistake:
- “Did you do that thing you said you were going to do?”
That feels like it’s helping, but from the customer perspective, it’s just adding to our guilt. What if you took a different approach, a helpful approach.
Here’s how I can help you be successful with this next step.”
Now that sounds helpful! And I’m betting you’ll have a lot more success following up to be helpful than to just add more guilt.
New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.
- How cooperatives improve small town economies - May 8, 2022
- Metaverse business idea: virtual world tour guide - April 15, 2022
- Make extra money from extra workspace: co-working and 3rd workplaces in small towns - March 28, 2022
- Trade show booth design trend: hand drawn visuals - March 21, 2022
- New business sign design? Don’t use cursive script - February 14, 2022
- Way more people prefer rural than urban, new Pew Research study finds - February 1, 2022
- Top 5 Rural and small town trends 2022 - January 3, 2022
- How to start a real small small business - December 17, 2021
- Tip for better pop-ups and shed businesses - December 5, 2021
- Small town business idea: cat grooming - November 15, 2021
