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Local Products Make the Best Swag

By Becky McCray

A mini bottle of Whalers Rum with a mini card that says, "Yes I really run a liquor store" and listing my social media handles

Jim Katzman wrote a great article on Medium about creating swag that customers actually want. One of his tips was “Leverage Local Pride.” That got me thinking: Local products would make the best swag. Local products are easier Instead of designing a batch of custom pens or ordering another lot of logo coffee mugs, walk […]

January 5, 2026 Filed Under: community, entrepreneurship, marketing, rural, shop local Tagged With: booth marketing, effective marketing, marketing small business

The End of Year Checklist for Small Businesses

By Becky McCray

In a fabric store, a dark-skinned woman with long salt-and-pepper colored hair is using a laptop notebook to manage the business

I’ve been in business a long time now, from retail to service to ag, and I’ve learned some things about wrapping up one year and getting ready for the next. Some of it I learned the hard way! Whether you run your business on paper, desktop software, mobile or cloud services, there are common tasks […]

December 25, 2025 Filed Under: entrepreneurship, management, organization, rural, tax matters Tagged With: annual planning, retail, service businesses, small business management

Use your loyalty card as your business card

By Becky McCray

A loyalty card from Millie Coffee

At the LaunchRuralOK Small Business Resource event in Alva, I overheard the owner of Millie Coffee from Fairview, Oklahoma, talking to a service provider she wanted to work with. She  apologized for not having business cards with her, then handed over her shop’s loyalty card instead. I looked over my shoulder and said out loud, […]

December 15, 2025 Filed Under: customer service, entrepreneurship, marketing, rural Tagged With: customer service, marketing, non-retail, retail, rural business, service businesses, small towns

How to be Idea Friendly – book review

By Rob Hatch

Covers of the Idea Friendly Guide as ebook and paperback

  I grew up in a small town in Maine, but I don’t think of myself as a small-town guy. My parents were involved in local community service groups. My Dad was the Cub Scout leader, a member of the Jaycees and the Elks club. And I remember helping him and other volunteers build a […]

November 21, 2025 Filed Under: community, economic development, rural Tagged With: community development, guest post, Idea Friendly Method, rural

Caring is a small town business advantage

By Small Biz Survival

A woman smiling at the camera while standing in front of a clothing rack

By Stephanie Ward, Firefly Coaching Caring isn’t something you can do if you’re only using it as a tactic. You can’t fake caring, either you do or you don’t. The good news is that we all have the capacity to care. It’s a state of being that you can tap into, just like gratitude. We […]

October 2, 2025 Filed Under: customer service, entrepreneurship, rural Tagged With: customer service, entrepreneurship, guest post

Start smaller: Any local business can be your incubator

By Becky McCray

Clothing displayed on one wall, with a salon in the back.

Are you starting a business that could use retail space, but you can’t justify renting a storefront? Find a tiny space inside another business that can be your incubator. Who could display This can work for all kinds of physical-display businesses: Artists Crafts Authors Resellers Photographers Shelf stable foods and beverages Small manufacturers Agri-products like […]

June 26, 2025 Filed Under: rural Tagged With: economic development, entrepreneurship, experience economy, non-retail, retail, service businesses, shop small, small business

Should I ask competitors before I start a business in a small town?

By Becky McCray

Newspaper ad featuring three small businesses.

“I want to start up a new business in town which will compete with an existing one. I believe there are enough customers for both of us. Should I talk to the business owner about my intentions before I start?” That’s the real-world concern from a reader. In small towns, we think about things like […]

June 2, 2025 Filed Under: rural

From Finance to Creativity: A Journey to Building an Experience-Based Business in Bellefontaine

By Jamie Beasley

A young girl carefully pours her own candle.

In today’s fast-paced world, many individuals find themselves stuck in careers that fail to ignite their passions. For some, the journey to rediscovering creativity can lead to unexpected and fulfilling paths. This is the story of one such entrepreneur who transitioned from a corporate finance job to creating a vibrant experience-based business in downtown Bellefontaine. […]

April 7, 2025 Filed Under: economic development, entrepreneurship, rural, success, trends Tagged With: building a business, entrepreneurship, events, experience economy, retail, rural, shop indie local, shop local, shop small, small business success, take small steps

Will trendy axe throwing and escape room businesses last? More experience-based retail: the Hat Bar

By Becky McCray

An old book spine says, "You can't escape"

Continuing the discussion on experience-based businesses, what happens after everyone in town tries it? Do these businesses go away? Sheila Scarborough posed the question this way: How do all these axe-throwing and escape room places think they’re going to stay in business past a few years? Main Street Expert Jackie Wolven weighed in: In a […]

March 31, 2025 Filed Under: entrepreneurship, ideas, marketing, rural, survivors, trends Tagged With: building a business, experience, experience economy, retail, rural, shop indie local, shop local, shop small, small business success

Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book Club

By Becky McCray

A screenshot of the Common Ground Coffee and Market Instagram feed, showing four images, a group of people with valentine hearts, a group of staff members, one person facing the camera for an explainer video, and one video with text that says "open the shop with me"

When Kathleen Minogue of Crowdfund Better mentioned Common Ground Coffee and Market to me, I found their Instagram feed was full of stealable ideas for small business social media marketing. We first talked about how they let customers know about changes to their hours. They’re in Boise, Idaho, which I realize is not a small […]

March 23, 2025 Filed Under: community, customer service, entrepreneurship, marketing, rural, trends Tagged With: branding, building a business, effective marketing, entrepreneur, entrepreneurship, marketing, rural, small business, small business success

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