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Small Biz Survival

The small town and rural business resource
  • entrepreneurship | marketing | mistakes | rural | Small Biz 100

    What’s your competitive advantage

    ByBecky McCray August 6, 2012August 27, 2014

    Every business, no matter how small your town is, has to compete with someone. What advantage will you play up to your customers? Red’s, a barbecue place in my hometown, is promoting its location. See, 14 miles away in another tiny town is a terrific barbecue place. So Red’s is basically saying, “don’t make the…

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  • mistakes | organization

    How to use social CRM and why

    ByBecky McCray July 30, 2012August 27, 2014

    A person emailed me about small town retail development a while back. I recommended he talk to Mandy Vavrinak and listed her email address. He emailed back, asking for more information about her. I thought to myself, “What more could he need?” That’s me with Mandy Vavrinak,At the 2011 Social Media Tulsa Conference. If he’d…

    Read More How to use social CRM and whyContinue

  • Amex Shop Small QR code decal
    Best of | customer service | entrepreneurship | marketing | mistakes | tourism

    7 QR code mistakes that can kill your promotions and how to avoid them

    ByBecky McCray March 13, 2012January 3, 2023

    Now that QR codes are appearing in my local small town paper, on bags at the trade show last week, and everywhere else, it’s time to look at what works and what does not work. Because your QR codes are either boosting your engagement with potential customers and visitors, or really ticking them off. Mistake…

    Read More 7 QR code mistakes that can kill your promotions and how to avoid themContinue

  • marketing | mistakes

    Two business lessons about your customers

    ByBecky McCray July 14, 2011August 27, 2014

    My nephew tries out Deb Brown’sGalaxy Tab. (It works with Flash.) A story with two points.  In New York City, I asked my nephew to use my iPad to find restaurants. As he clicked through to the restaurant websites, some rendered well on the iPad, some didn’t. One site didn’t come up at all, just…

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  • entrepreneurship | marketing | mistakes

    Be specific to attract more buyers

    ByBecky McCray June 22, 2011August 27, 2014

    Are you ready to attract more buyers? Then be more specific. If you’re offerings are too general, few people can get excited. By trying to appeal to everyone, you’re really not all that appealing to anyone. In New York City, we saw this sign outside a tiny steak place, advertising just “Lunch.” What would you put…

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  • entrepreneurship | mistakes | resources

    One mistake that can kill your business

    ByBecky McCray June 2, 2011August 27, 2014

    A local restaurant held an auction, to sell off all their kitchen equipment. They’ve been closed for over a year, devastated by a water pipe break that ruined most of their interior furnishings. What if a nearby fireforced you to evacuateyour business? The news today is full of floods, tornadoes and even wildfires. We see…

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  • customer service | entrepreneurship | mistakes

    Mistake: All talk, no action

    ByBecky McCray January 19, 2011August 27, 2014

    Occasionally, we profile small business mistakes, so we can all learn and improve our businesses. I called a local plumber and left a voicemail explaining what I needed done. Two days later, he called me back, and left me a voicemail. He said if I would call him back, we could talk about it. I…

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  • mistakes

    Customers notice

    ByBecky McCray November 10, 2010August 27, 2014

    So which is it? Double-purified water or triple-purified water? Even small inconsistencies can hurt your reputation. And customers will notice. Chaz French did. Thanks for the photo, Chaz. New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.

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