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The customer came back, but the owner missed the point

By Becky McCray

This is a story from the “You may have missed the real lesson” files: A business owner mentioned taking a walk in their own downtown on a Saturday evening after dinner. Apparently, it was a popular time for walking downtown because the business owner saw folks peering into the front window of their own business. […]

June 29, 2015 Filed Under: entrepreneurship, mistakes, rural

Weakness 7. Failing the show-rooming test

By Becky McCray

7 Most Common Weaknesses of Local Shops, and what we're all going to do about them.

The 7 Most Common Weaknesses of Local Shops And what we’re all going to do about them. As we head into the busy holiday shopping season, we are seeing lots of Shop Local messages working to get customers to think about shifting their shopping more to local stores. I want to add another layer, and […]

November 25, 2013 Filed Under: customer service, entrepreneurship, mistakes, rural Tagged With: retail

Weakness 6. Not Marketing

By Becky McCray

7 Most Common Weaknesses of Local Shops, and what we're all going to do about them.

The 7 Most Common Weaknesses of Local Shops And what we’re all going to do about them. As we head into the busy holiday shopping season, we are seeing lots of Shop Local messages working to get customers to think about shifting their shopping more to local stores. I want to add another layer, and […]

November 18, 2013 Filed Under: marketing, mistakes, rural Tagged With: retail

Weakness 5. Dated Appearance or Ugly Buildings

By Becky McCray

7 Most Common Weaknesses of Local Shops, and what we're all going to do about them.

The 7 Most Common Weaknesses of Local Shops And what we’re all going to do about them. As we head into the busy holiday shopping season, we’ll see lots of Shop Local messages working to get customers to think about shifting their shopping more to local stores. I want to add another layer, and get […]

November 11, 2013 Filed Under: mistakes Tagged With: retail

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