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Small Biz Survival

The small town and rural business resource
  • customer service | mistakes

    Common Small Business Mistakes – Breaking your promises

    ByBecky McCray November 13, 2007August 27, 2014

    Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s Bad Example: Breaking your promises to customersI asked for some examples of small biz mistakes on Twitter, and you answered! This time, let’s combine two real-world examples of mistakes: BarbaraKB Not “call me back” in the 24…

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  • entrepreneurship | mistakes

    Common Small Biz Mistakes – Not staying in touch

    ByBecky McCray November 9, 2007August 27, 2014

    Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s Bad Example: Not staying in touchI asked for some examples of small biz mistakes on Twitter, and you answered! First up is shashib: not using their mailing lists at all ( Restaurants collecting addresses from feedback forms…

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  • customer service | entrepreneurship | marketing | mistakes

    Common Small Biz Mistakes – Missing the customers’ perspective

    ByBecky McCray October 23, 2007August 27, 2014

    Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s Bad Example: Missing your customers’ perspective This postcard mailed to my liquor store is a symptom of missing your customers’ perspective. What if I was convinced to order the book? How do I do it? Look at…

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  • finance | mistakes

    Common small business mistakes – expecting a new business to support you

    ByBecky McCray October 12, 2007August 27, 2014

    Waiting for customers. Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s bad example: Expecting a new business to support youI read the interview with a new business owner in my town. When asked why she started the business, she said she lost her job, so…

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  • marketing | mistakes

    Common small business mistakes – bad signs

    ByBecky McCray October 3, 2007December 9, 2021

    Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s bad example: Bad signs Way too many businesses have poorly designed or unnoticeable signs. People form their impression of you from your signs. New customers need to see your location sign to find you. Your remote signs…

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  • entrepreneurship | mistakes

    Common small business mistakes – Setting business hours

    ByBecky McCray September 15, 2007August 27, 2014

    Common mistakes can kill your small business, but most of them can be easily corrected or avoided. Today’s bad example: inconsistent business hours.A local restaurant is open, I think, Saturday at 5 pm, Sunday at 11 am for lunch only, and Monday sometime. In fact, they are only newly re-opened from a previous failure. They…

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