• Survey of Rural Challenges
  • Small Town Speaker Becky McCray
  • Shop Local video
  • SaveYour.Town

Small Biz Survival

The small town and rural business resource

A row of small town shops
  • Front Page
  • Latest stories
  • About
  • Guided Tour
  • Subscribe
  • Privacy Policy
  • Contact
  • RSS

How to let customers know when changing your business hours

By Becky McCray

Screenshot of an instagram post with Christmas week business hours. One comment asks, "How late are you open new year's eve?"

Post extensively on social channels, and pin your hours post to the top of your page Your small business has times when you need to change your hours either for holidays, staff issues or (my favorite) extending into evening hours. How do you retrain your customers so they notice the change? Let’s look at a […]

March 12, 2025 Filed Under: customer service, entrepreneurship, marketing, rural, Small Biz 100, social media Tagged With: effective marketing, entrepreneurship, marketing, retail, rural, service businesses, small business

TREND 2025: Retail’s Big Split: what small town retailers can do now

By Becky McCray

A few people shopping in an attractive retail store in refurbished downtown building.

Remember the Retail Apocalypse around 2017? In a media interview this week, I brought up that it was actually Retail’s Big Split, not an apocalypse, and it’s ongoing. The reporter asked me to explain, so here’s my update for today’s retail landscape.   “Everything gigantic in American life is about to get smaller or die.” […]

December 11, 2024 Filed Under: Best of, entrepreneurship, marketing, rural, shop local, Survey of Rural Challenges, trends Tagged With: experience economy, retail

Make a “What to do in…” Pinterest Board

By Becky McCray

A Pinterest board showing local businesses and attractions in Crows Nest Pass, Alberta, Canada.

— How many times have you heard it? Someone lamenting, “There’s nothing to do here!” Worse yet, hearing someone tell visitors that. “What is there to do around here?” “Nothing, really. I don’t know.” Enough with that. Let’s give people an easy way to answer, and let’s do it the Idea Friendly way. Make a […]

September 11, 2024 Filed Under: community, economic development, marketing, rural, tools, tourism Tagged With: community development, effective marketing, experience economy, pinterest, rural

New sidewalk sales idea: Sell through the fence

By Becky McCray

In a downtown, three people are standing on a sidewalk next to a yellow painted board fence. There are two small windows in the board fence that can open outward.

  In the small town of Duck Lake, Saskatchewan, Marilyn Pope Francis ran a restaurant with a fenced patio for tables and chairs. She set up hot serving dishes and a cold drinks station in the gazebo to serve customers. Here’s the part where we learn that Marilyn is a low-key business genius. Next to […]

September 2, 2024 Filed Under: customer service, entrepreneurship, marketing, rural Tagged With: food business, restaurant, service businesses

« Previous Page
Next Page »

Howdy!

Glad you dropped in to the rural and small town business blog, established in 2006.

We want you to feel at home, so please take our guided tour.

Meet our authors on the About page.

Have something to say? You can give us a holler on the contact form.

If you would like permission to re-use an article you've read here, please make a Reprint Request.

Want to search our past articles? Catch up with the latest stories? Browse through the categories? All the good stuff is on the Front Page.

Partners

We partner with campaigns and organizations that we think best benefit rural small businesses. Logo with "Shop Indie Local" Move Your Money, bank local, invest local Multicolor logo with text that says "Global Entrepreneurship Week" Save Your Town logotype

Best of Small Biz Survival

99% of the best things you can do for your town don’t require anyone’s permission

Three kids in a canoe

Get started as an outdoor outfitter without breaking the bank

A shopkeeper and a customer share a laugh in a small store packed full of interesting home wares.

How to get customers in the door of small town and rural retail stores

Rural Tourism Trend: electric vehicle chargers can drive visitors

Wide view of a prairie landscape with a walk-through gate in a fence

Tourism: Make the most of scant remains and “not much to see” sites with a look-through sign

Make extra money from extra workspace: co-working and 3rd workplaces in small towns

More of the best of Small Biz Survival

Copyright © 2026 Becky McCray
Front Page · Log in