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Small Biz Survival

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Small Biz Survival

The small town and rural business resource
  • A screenshot of the Common Ground Coffee and Market Instagram feed, showing four images, a group of people with valentine hearts, a group of staff members, one person facing the camera for an explainer video, and one video with text that says "open the shop with me"
    community | customer service | entrepreneurship | marketing | rural | trends

    Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book Club

    ByBecky McCray March 23, 2025August 6, 2025

    When Kathleen Minogue of Crowdfund Better mentioned Common Ground Coffee and Market to me, I found their Instagram feed was full of stealable ideas for small business social media marketing. We first talked about how they let customers know about changes to their hours. They’re in Boise, Idaho, which I realize is not a small…

    Read More Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book ClubContinue

  • Screenshot of an instagram post with Christmas week business hours. One comment asks, "How late are you open new year's eve?"
    customer service | entrepreneurship | marketing | rural | Small Biz 100 | social media

    How to let customers know when changing your business hours

    ByBecky McCray March 12, 2025August 6, 2025

    Post extensively on social channels, and pin your hours post to the top of your page Your small business has times when you need to change your hours either for holidays, staff issues or (my favorite) extending into evening hours. How do you retrain your customers so they notice the change? Let’s look at a…

    Read More How to let customers know when changing your business hoursContinue

  • A few people shopping in an attractive retail store in refurbished downtown building.
    Best of | entrepreneurship | marketing | rural | shop local | Survey of Rural Challenges | trends

    TREND 2025: Retail’s Big Split: what small town retailers can do now

    ByBecky McCray December 11, 2024March 12, 2025

    Remember the Retail Apocalypse around 2017? In a media interview this week, I brought up that it was actually Retail’s Big Split, not an apocalypse, and it’s ongoing. The reporter asked me to explain, so here’s my update for today’s retail landscape.   “Everything gigantic in American life is about to get smaller or die.”…

    Read More TREND 2025: Retail’s Big Split: what small town retailers can do nowContinue

  • A Pinterest board showing local businesses and attractions in Crows Nest Pass, Alberta, Canada.
    community | economic development | marketing | rural | tools | tourism

    Make a “What to do in…” Pinterest Board

    ByBecky McCray September 11, 2024March 12, 2025

    — How many times have you heard it? Someone lamenting, “There’s nothing to do here!” Worse yet, hearing someone tell visitors that. “What is there to do around here?” “Nothing, really. I don’t know.” Enough with that. Let’s give people an easy way to answer, and let’s do it the Idea Friendly way. Make a…

    Read More Make a “What to do in…” Pinterest BoardContinue

  • In a downtown, three people are standing on a sidewalk next to a yellow painted board fence. There are two small windows in the board fence that can open outward.
    customer service | entrepreneurship | marketing | rural

    New sidewalk sales idea: Sell through the fence

    ByBecky McCray September 2, 2024September 2, 2024

      In the small town of Duck Lake, Saskatchewan, Marilyn Pope Francis ran a restaurant with a fenced patio for tables and chairs. She set up hot serving dishes and a cold drinks station in the gazebo to serve customers. Here’s the part where we learn that Marilyn is a low-key business genius. Next to…

    Read More New sidewalk sales idea: Sell through the fenceContinue

  • The front of a restaurant features a neon style sign that says "Hobo's House of Burgers and Booze."
    entrepreneurship | marketing | rural

    Rural marketing tip: the name is the claim

    BySmall Biz Survival May 22, 2024

    Guest post and photo by Debbie Saviano   NO GUESSWORK Here! You know exactly what you’re getting! Great burgers and a relaxed boozy atmosphere. Small town businesses have a way of getting to the point. The name is the claim. About the author Debbie Saviano helps people learn how to use LinkedIn, online courses and social…

    Read More Rural marketing tip: the name is the claimContinue

  • In front of a downtown building, a small rectangle of turf grass provides a pet relief area. A bag dispenser is mounted on a pole nearby.
    entrepreneurship | marketing | rural | trends

    Pet friendly business opportunities

    ByBecky McCray April 29, 2024April 22, 2024

    Any business can offer pet friendly amenities In 2023, SaveYour.Town identified pet friendly communities as a Top Topic. Here’s an example of a business offering a pet friendly amenity. In Palouse, Washington, a local veterinarian has an office in the downtown. Out front, they’ve installed a small patch of artificial turf as a pet relief…

    Read More Pet friendly business opportunitiesContinue

  • Two people are pointing to features on a brick building in a small town downtown
    economic development | entrepreneurship | marketing | mistakes | rural

    Seasonal businesses: post signs year-round

    ByBecky McCray April 22, 2024

    Marketing tip: keep signs up year-round even if you’re a seasonal business. When I toured several small towns in Washington and Idaho with the Inland Northwest Partners, I noticed many part-time and seasonal businesses did not have signs up during their off season. In the town of Deary, Idaho, (population 500) there is a wine…

    Read More Seasonal businesses: post signs year-roundContinue

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TREND 2025: Retail’s Big Split: what small town retailers can do now

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How to get customers in the door of small town and rural retail stores

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