• Survey of Rural Challenges
  • Small Town Speaker Becky McCray
  • Shop Local video
  • SaveYour.Town

Small Biz Survival

The small town and rural business resource

A row of small town shops
  • Front Page
  • Latest stories
  • About
  • Guided Tour
  • Subscribe
  • Privacy Policy
  • Contact
  • RSS

Holiday Marketing 9: Tell your customers’ stories

By Becky McCray

Shopping bag labeled "Shift your shopping"We’re all using the same marketing theme this year: Shift Your Shopping. When we work together to spread the word, we’ll multiply how many customers we reach.

Your customers matter a lot to you. And they have great stories. Now, the story doesn’t even have to be related to what you do. It can be anything amazing or interesting about them. It’s a great excuse to get to know customers a little better.

IMPORTANT: Ask your customer for permission to share their story and photo. Don’t surprise them by talking about them publicly without permission.

Tell the story of how your customers make the community stronger. Be sure to tag them or mention them by name online. End by saying, “Together, we’re making a better community. When you shift just a little more of your shopping to local stores, you help us all. #ShiftYourShopping.” You can do this on Facebook or Instagram, or in print ads you’re planning to run.

Check your fellow local businesses online. Look for their customer stories and cheer them on with likes, shares and comments.

Shift Your Shopping is our group theme for holiday marketing this year. You have my permission to forward these articles to your local retailers, merchants association, chamber of commerce, downtown development group or any one else you think would benefit from them. All you need to do is list the author as Becky McCray of SmallBizSurvival.com and then let me know who you are sharing with.

 

Shift Your Shopping 2015 series:

  1. Picking your Holiday 2015 marketing theme
  2. Set your cover photos
  3. Spotlight a local business
  4. Spotlight on community
  5. Share the causes you care about
  6. Support your service providers
  7. Small Business Saturday
  8. Tell your founding story
  9. Tell your customers’ stories
  • About the Author
  • Latest by this Author
Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.

www.beckymccray.com
  • Local Products Make the Best Swag
  • The End of Year Checklist for Small Businesses
  • Use your loyalty card as your business card

December 7, 2015 Filed Under: entrepreneurship, marketing, rural, ShiftYourShopping emails, shop local

Wondering what is and is not allowed in the comments?
Or how to get a nifty photo beside your name?
Check our commenting policy.
Use your real name, not a business name.


Don't see the comment form?
Comments are automatically closed on older posts, but you can send me your comment via this contact form and I'll add it manually for you. Thanks!

Comments

  1. Amber says

    December 8, 2015 at 1:18 pm

    We just purchased a wonderful old building in town (1936) that was home to the Holmes Cafe for many, many years. Everyone that remembers that cafe, remembers it with fond memories of two generous men (brothers that ran it), delicious pies and the best hamburgers in town. With our bakery, we are paying homage to the men that brought so much happiness to those still here. I will be putting a book together with those shared stories, recipes and photos. We will be opening in the Spring 2016. We are currently peeling back layers of “renovations” and uncovering some fabulous original pieces that we will be restoring. I’ve been sharing this treasure trove via FB and our locals are so happy and excited about all of it. Looking forward to creating a place of good memories, new memories and lots of love!

    Loading...
    • Becky McCray says

      December 8, 2015 at 7:54 pm

      Hey, great to see you again, Amber! This is such a terrific way to remember and connect with the heritage of your place. You’ve done a smart thing by sharing these on FB and building people’s excitement.

      Loading...

Howdy!

Glad you dropped in to the rural and small town business blog, established in 2006.

We want you to feel at home, so please take our guided tour.

Meet our authors on the About page.

Have something to say? You can give us a holler on the contact form.

If you would like permission to re-use an article you've read here, please make a Reprint Request.

Want to search our past articles? Catch up with the latest stories? Browse through the categories? All the good stuff is on the Front Page.

Partners

We partner with campaigns and organizations that we think best benefit rural small businesses. Logo with "Shop Indie Local" Move Your Money, bank local, invest local Multicolor logo with text that says "Global Entrepreneurship Week" Save Your Town logotype

Best of Small Biz Survival

A few people shopping in an attractive retail store in refurbished downtown building.

TREND 2025: Retail’s Big Split: what small town retailers can do now

99% of the best things you can do for your town don’t require anyone’s permission

Three kids in a canoe

Get started as an outdoor outfitter without breaking the bank

A shopkeeper and a customer share a laugh in a small store packed full of interesting home wares.

How to get customers in the door of small town and rural retail stores

Rural Tourism Trend: electric vehicle chargers can drive visitors

Wide view of a prairie landscape with a walk-through gate in a fence

Tourism: Make the most of scant remains and “not much to see” sites with a look-through sign

More of the best of Small Biz Survival

Copyright © 2026 Becky McCray
Front Page · Log in
%d