As you probably know, if you are going into business, the odds your business will be around in five years are not good. But they aren’t as bad as you may think, either. Approximately one-third of businesses close within two years. At the five-year mark, about one-half of all businesses have closed. We don’t approach […]
Understand Your Customers’ Online Service Expectations
How do your customers feel about the opportunity to access your company online? This may be to find information, search for products or services, make a purchase, ask a question, discuss a problem, find more information, get store hours, or determine where you are located. Have you ever thought about this question? Or perhaps you […]
Workplace Safety: Get Your Team on Board
We know having a safe workplace is important. We know it’s a good business practice. We know it can save us money and maybe even save us from financial disaster. We know but do we always practice? And is it high priority? Moreover, have we instilled it into those working at our company, whether employees, […]