It’s a growing trend. Online stores selling to your consumers. And the trend is growing. Currently books, electronics, clothing, etc. are the more popular items being sold. But the available categories are expanding rapidly. One of the growing categories is online grocery sales. This took the front page when Amazon purchased Whole Foods. But the […]
Online Reviews and Your Online Presence
You are new in town. How do you find your service professionals? This includes everyone from your doctor and dentist to your plumber and electrician. Once upon a time, we would ask the people we work with and our neighbors and friends. Today we go online. At this point, I suspect some of you are […]
Understand Your Customers’ Online Service Expectations
How do your customers feel about the opportunity to access your company online? This may be to find information, search for products or services, make a purchase, ask a question, discuss a problem, find more information, get store hours, or determine where you are located. Have you ever thought about this question? Or perhaps you […]
