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Small Biz Survival

The small town and rural business resource
  • rural | success

    Going Outside the Box When Operating Your Rural Grocery (or Other Rural Store)

    ByGlenn Muske April 25, 2018April 13, 2018

    It’s a growing trend. Online stores selling to your consumers. And the trend is growing. Currently books, electronics, clothing, etc. are the more popular items being sold. But the available categories are expanding rapidly. One of the growing categories is online grocery sales. This took the front page when Amazon purchased Whole Foods. But the…

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  • rural | Small Biz 100

    Online Reviews and Your Online Presence

    ByGlenn Muske June 8, 2016May 31, 2016

    You are new in town. How do you find your service professionals? This includes everyone from your doctor and dentist to your plumber and electrician. Once upon a time, we would ask the people we work with and our neighbors and friends. Today we go online. At this point, I suspect some of you are…

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  • customer service | rural | Small Biz 100

    Understand Your Customers’ Online Service Expectations

    ByGlenn Muske January 21, 2016January 8, 2016

    How do your customers feel about the opportunity to access your company online? This may be to find information, search for products or services, make a purchase, ask a question, discuss a problem, find more information, get store hours, or determine where you are located. Have you ever thought about this question? Or perhaps you…

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