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Create customer experiences online like Open the Shop With Me videos, and in person, like Silent Book Club

By Becky McCray

A screenshot of the Common Ground Coffee and Market Instagram feed, showing four images, a group of people with valentine hearts, a group of staff members, one person facing the camera for an explainer video, and one video with text that says "open the shop with me"

When Kathleen Minogue of Crowdfund Better mentioned Common Ground Coffee and Market to me, I found their Instagram feed was full of stealable ideas for small business social media marketing. We first talked about how they let customers know about changes to their hours. They’re in Boise, Idaho, which I realize is not a small […]

March 23, 2025 Filed Under: community, customer service, entrepreneurship, marketing, rural, trends Tagged With: branding, building a business, effective marketing, entrepreneur, entrepreneurship, marketing, rural, small business, small business success

Hands-on and experience-based businesses boost local economies

By Small Biz Survival

In a colorful room, a woman is offering instructions to two men seated at a craft table, preparing to pour their own candles.

Guest post by Jason Duff, founder of Small Nation Ever wanted to pour your own candle? Now you can right here in Downtown Bellefontaine! Triple Moon Designs in Bellefontaine, Ohio, recently added a new and exciting candle bar, offering a unique experience not typically seen in small towns. My team has had the chance to try it out […]

March 17, 2025 Filed Under: economic development, entrepreneurship, ideas, rural, trends Tagged With: economic development, entrepreneurship, experience, experience economy, guest post, Jason Duff, rural, shop indie local, shop small, small business, small towns

Survey of Rural Challenges 2015 – 2025 results

By Becky McCray

10 Years of Rural Insights. What small town people see as their biggest challenges and what topics they most want help with. Survey of Rural Challenges, report written by Becky McCray and Deb Brown. Challenges, assets, actions

Download the PDF report Executive Summary The Survey of Rural Challenges asks rural people to share their ground-level insight into the challenges they face and the assets they can use. This report analyzes over 2200 responses from communities across the US and Canada from 2015 to 2024. The responses show what’s changing and what isn’t […]

February 3, 2025 Filed Under: announcement, community, economic development, entrepreneurship, resources, rural, success, Survey of Rural Challenges, trends, workforce, youth Tagged With: community development, economic development, Rural surveys and polls, rural trends, Survey of Rural Challenges

TREND 2025: Retail’s Big Split: what small town retailers can do now

By Becky McCray

A few people shopping in an attractive retail store in refurbished downtown building.

Remember the Retail Apocalypse around 2017? In a media interview this week, I brought up that it was actually Retail’s Big Split, not an apocalypse, and it’s ongoing. The reporter asked me to explain, so here’s my update for today’s retail landscape.   “Everything gigantic in American life is about to get smaller or die.” […]

December 11, 2024 Filed Under: Best of, entrepreneurship, marketing, rural, shop local, Survey of Rural Challenges, trends Tagged With: experience economy, retail

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