by Steve Yastrow, Tom Peters blog I have, for the past few years, been using the following definition of a customer: Anyone whose actions affect your results I have found it to work in just about any situation. (It helps explain why vendors and employees are customers, too. Not to mention bankers and municipal authorities.)…
Remember the pre-release buzz about the Origami, including our covetous glances? More details are now out. You can’t buy one yet, but you can take a pretty good look at what it can do at Microsoft’s home page. I’m interested, even excited, not just for the ability to work on the road, but also for…
HYPERGROW YOUR BUSINESS!®: Profiting from the Value ShiftThere’s a subtle shift that goes in companies who are strongly positioned for growth versus average companies on the path of mediocrity. The change is called the “value shift” and takes the companies focus away from selling products or services and shifts it over to creating real value…
By Chris Brogan When someone announces to you or your company that they’re a fan, do you just smile politely? Do you acknowledge it and go back to your day job? Not if you’re smart. If you’re smart, even if you’re not in the marketing department, you’d be best served to EMPOWER that appreciation. Do…
By Ed Morrison Building a strong economic base requires a balanced approach. Recruiting companies is not enough. Starting new companies is not enough. Building a creative place is not enough. Educating people is not enough. “Creative people” are not enough. We need all of these components (and a few more) in dynamic balance.…EDPros need the…
I get a once a month e-news from Welcome Business USA. The Q&A is always interesting.This one especially interested me since I’m just starting to experiment with eBay myself! Q: I would like to expand my business online but don’t have a lot of time or money to risk. Do you have any suggestions?A: I…
Do you think your daughters are worth less than your sons? The working world still thinks so. Check out Earning Power: We are the premier organization inviting men to participate in endorsing business women’s empowerment for the benefit of both genders, their careers, and families. The Statistics are Alarming : Wage Gap™: Wages for women…
Tom Peters was interviewed recently by the Wisconsin press. After commenting on all the usual “stars” in business, Tom turned an interview question directly toward … us. “But let’s not forget the ‘other 85 percent,’ the largely ignored and under-reported ones working at body shops, spas, independent insurance agencies, 5-person accountancies, real estate brokerages, and…
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