I was excited to see Washingtonian magazine did a August cover story on Great Small Towns. “Two dozen places that will charm you with old-fashioned hospitality and newfangled vigor,” the website summary says. “Visit for a day, a weekend—or for good.” The spread covered 25 different small towns in the greater Washington, D.C., driving area….
One-third of American consumers have used virtual-assistant services on their smartphones recently. That will climb to two-thirds of all consumers in developed markets using them daily, by the end of 2016, Gartner estimates. As search engines and intelligent digital assistants have gotten smarter in the types of questions they can answer, people are getting more comfortable…
The Brag Basket is open! This one is for September 11-13, 2015. Bring your good news to share with everyone. This is a day of national service and remembrance in the USA, so feel free to share in service of others or remembrance of those who have done good things, big and small. What…
What a great day. Your business is open. The wait is over. Instead of costs, costs, costs, you can now make some sales. Some time passes and someone walks into your business. It’s the business owner from next door and she just wants to wish you good luck. Some more time passes and some friends…
Subscription boxes have become firmly-established as a business model over the past five or more years. I think they are a perfect fit for small town retail stores. What are subscription boxes? Subscription box customers sign up for regular deliveries. Some boxes send the same product each month, like shaving supplies. (Dollar Shave Club…
The Brag Basket is open! This one is for September 4-6, 2015. Bring your good news to share with everyone. What can you do in the Brag Basket? introduce yourself share some great news from this week congratulate a friend applaud for each other confess your undying love for rural places How do you…
Last weekend I took our car in for a routine oil change. As expected the staff were friendly, the service quick, and everything was done right. They provided a comfortable lounge area while I waited with a big screen TV, coffee and water. Those were my expectations and they were all met. However, there is…
Giant retailers like Amazon serve customers with lots of tricks to keep them locked in. But small town retailers can borrow a few of these, and make them into ethical, helpful ways to keep customers coming back. 1. Give a lot of information about your products. Amazon listings usually have a lot of detail….
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