You probably know better than to follow up with someone like this: “Just following up!” You realize that doesn’t really help either of you. But you still might be making this mistake: “Did you do that thing you said you were going to do?” That feels like it’s helping, but from the customer perspective, it’s…
The Brag Basket is open! This one is for April 12-14, 2019. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your…
This week at SaveYour.Town, we’re sharing how to take big empty buildings and divide them up for multiple small businesses. One model is co-working spaces, which offer shared office and workspace. Then our friend Jon Swanson sent us an article on rural churches doing innovative things, including one doing a co-working space. This seems like…
The Brag Basket is open! This one is for April 5-7, 2019. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your…
Every small town has some empty windows downtown. Some are empty buildings, some are buildings being used for storage, and some are service businesses that just don’t have a lot to put in their windows. Here are three ideas I saw on my trip through Cowlitz County, Washington. Make a mini-museum. Work with the local…
The Brag Basket is open! This one is for March 29-31, 2019. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your…
A few weeks ago, we talked about knowing your customers in order to help them answer questions they get asked. This week, get to know your customers better by thinking through what they want to be good at. What do your customers want to be good at? You help customers all the time. The…
There have been too many years of disinterest and disinvestment in rural America and at times I grow weary of defending the value of the rural place I call home to a national audience. I have read multiple articles about the rural underclass and the poverty that plagues our landscape from Bloomberg Business, NY…
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