Did you ever have a really good idea only to see someone else jump on it first? Well, this blog post is representative of that. I came up with the idea last week and as I got ready to write this blog appeared in my email, “This Place is Perfect.” So my options are to […]
Fill a Need with Your Business
There are several common thoughts on the key elements to a successful business. Two of those most often mentioned are to build the business around a need or to build your business around your passion. While there are examples of both elements working, realistically, a combination of the two provide the strongest launching pad. Passion […]
Is This Service?
If this happened to you as a customer, how would you feel? Our washer has a problem. Service person came out and ordered a part for it. Part should be here in two weeks and made the next appointment. The day before the appointment, I get an automated call. If my issue was a service […]
Customer Retention Pays
Retaining your existing customer base is one key to the long term growth and success of your business. Customer retention begins your thought process of having a business not only today but tomorrow, next month, next year, and even 10 years from now. It takes you from being upset at the customer who leaves with […]