That’s the secret to surviving economic downturns. A fascinating article in today’s NY Times on how NY City survives so well in recessions includes this quote: The secret of New York’s post-1970 reinvention was that smart people, who knew each other and learned from each, innovated in ways that made billions in financial services. (Looking […]
Archives for December 2008
How to send text messages through Gmail Chat
Gmail has introduced the ability to send text messages straight from Chat. How to First, you need to turn on this feature. Go to Settings, (text link at top right of screen) then Labs. Scroll way down the list to find “Text Messaging (SMS) in Chat” and click Enable next to it. Scroll to the […]
Love your customers
It’s the most basic of business basics. Love your customers. You’re heard it a million times, and if you’re feeling stressed, it’s easy to forget. When you are working, in the flow, making progress, and a customer calls or walks in and interrupts, it’s hard to remember. But… how do you work on that? Jon […]
Same ol’, Same ol’. Every month
Same ol’. Same ol’. Month in; month out. No biggie, right? That’s what you do to survive. You face a cash-flow issue; you dodge it by finding a new product, a new service, a way to offer more to your customers and/or you find ways to streamline your business operations and cut expenses, do more […]