Podcast:Becky interviews Pat Matthews, CEO of Webmail.us, Inc., based in Blacksburg, Virginia. Pat blogs at Small Town, Big Ideas. Pat talks about advantages of being in a small town, working with the community, and encouraging more small town entrepreneurs. Watch for a second interview with Pat on the Great Big Small Business Show. small biz […]
Podcast: Your customers
What do your customers want? Let’s ask them! For more ideas, read Basic Methods to Get Feedback from Customers by Carter McNamara. Music by Frenz, from Pod Safe Audio. small biz rural entrepreneurship customer service podcast audio New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Subscribe.
Great customer service in three tips and a story
Is your business synonymous with great service? Some actions you can focus on today are: greet everyone who contacts your business pay attention to every customer who contacts you provide the little extras that are now mostly gone small biz rural entrepreneurship customer service podcast audio New to SmallBizSurvival.com? Take the Guided Tour. Like what […]
Podcast: 100 Nos
Want to increase your business? Go get 100 “no”s. Print the word NO 100 times on a sheet of paper.Pick out the most important marketing/sales you need to do right now.Plan a reward for reaching 100.Start making calls. Each time you get a no, cross off one NO. You’ll get 100 nos, but imagine how […]
