Retaining your existing customer base is one key to the long term growth and success of your business. Customer retention begins your thought process of having a business not only today but tomorrow, next month, next year, and even 10 years from now. It takes you from being upset at the customer who leaves with…
The Brag Basket is open! This one is for June 1-3, 2018. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your undying…
Business owners often take customer loyalty for granted. Yet, in this competitive market, nothing could be further from the truth. The returning customer often is key to the bottom line of just about any business. So often you only see them spending $10 in your store and never making any big purchases. But if they…
Many small towns face an incredibly expensive hurdle to saving and using their downtown buildings: code compliance costs. Most municipalities have adopted one of the standard international building codes. Which are, well, standard. And no matter who does the inspections or enforcement, everyone thinks their compliance person is over-zealous. I can relate. One smart move…
The Brag Basket is open! This one is for May 25-27, 2018. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your undying…
The Brag Basket is open! This one is for May 18-20, 2018. Bring your good news, big or small, to share with everyone. What can you share in the Brag Basket? introduce yourself share some great news from this week celebrate progress, even baby steps congratulate a friend applaud for each other confess your undying…
You have hear the phrase, “Give the customer what he or she needs or wants.” As a business owner, you know that is true and so you focus on providing goods and services that meet those needs. You focus on specific solutions, quality, and timely delivery. You work hard to ensure that the product works…
Want to add a new level of interest to your downtown? Take advantage of your rooftop spaces. I was on a walk-though of the small town of Kendrick, Idaho, and a young man pointed up to the top of a one-story building and said, “I bet we could make a cool hangout spot up…
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