Even though I call this the Brag Basket, it’s not really about bragging. It’s about sharing. I started this so you can introduce yourself, share some good news, or congratulate a friend. The basket is open all weekend, from November 12-14, 2010. Speak up and add yourself or another deserving soul in the comments. We […]
Archives for November 2010
Customers notice
So which is it? Double-purified water or triple-purified water? Even small inconsistencies can hurt your reputation. And customers will notice. Chaz French did. Thanks for the photo, Chaz. New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.
The importance of wifi in tourism
Now that most cell phones can access the internet, you might think that you can quit worrying about public wifi for tourism. But more than ever, wifi is important to local tourism strategies, especially in small towns. You understand that your visitors want to access the web while traveling. They are researching attractions, looking up […]
Tools to get to know your customers
Knowing each customer as a real person is a strength of the best small town businesses. New tools allow you to keep that kind of small town connection even as your business grows or moves online. How well does the College Street Pubknow these customers? You probably keep an email address list of customers, right? […]