The Brag Basket is open! This one is for February 5-7, 2016. Bring your good news, big or small, to share with everyone. What good news will you share? Do you have some good work you’re proud of? What can you do in the Brag Basket? introduce yourself share some great news from this week…
Practically all of the guest blogs I write for Small Business Survival focus on tips to enhance the management or operational aspects of your business. This post, however, goes down a new road. I would love your thoughts on what you consider acceptable ratings, both as a consumer and as a business owner, when viewing customer…
Julie from the U.P. of Michigan has a question that I thought you all would also be interested in: We are looking to collect data from travelers to our area this summer season. In particular, we are interested in WHERE our tourists are coming from, so zip code would be really helpful. A lot…
The Brag Basket is open! This one is for January 29-31, 2016. Bring your good news, big or small, to share with everyone. What good news will you share? It’s perfectly OK to pause where ever you are in the process and celebrate what has gone well so far. What can you do in…
Customers like doing business with people they know. As a small-business owner, you can use that to your advantage. Some advantages can include knowing your customers by name. You can learn what products and services they want. If customers have a problem, “talking to the boss” to get an immediate solution is easy for them….
To-do lists can be overwhelming. They can put too many demands on you, too many deadlines. You’re not the only person who feels this way. My friend Rob Hatch told me about a friend of his who felt just like this. He hated to-do lists because they made him feel much too pressured, like they…
The Brag Basket is open! This one is for January 22-24, 2016. Bring your good news, big or small, to share with everyone. What good news will you share? What can you do in the Brag Basket? introduce yourself share some great news from this week congratulate a friend applaud for each other confess…
How do your customers feel about the opportunity to access your company online? This may be to find information, search for products or services, make a purchase, ask a question, discuss a problem, find more information, get store hours, or determine where you are located. Have you ever thought about this question? Or perhaps you…
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