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Leadership in a Small Business

By Glenn Muske

Just because you own the business does not mean you are the right person to be the leader.

That may seem like a bold statement. We take it for granted that the business owner will be leader both in terms of daily activities and long-term planning. And research generally supports this idea.

Yet studies have shown that some businesses perform much better when the owner takes on a nonleadership role. Case studies suggest that some owners realize that the business may have grown faster had they stepped away from the leadership role.

The idea of leadership selection commonly occurs during a time of transition, typically from one generation to another. Yet the leadership question should be on the owner’s mind even during the idea conceptualization stage.

While typically the owner is the initial manager, being the person whose passion keeps pushing to overcome the startup barriers, any time after the doors open, it may be time to consider who should be at the helm.

During the development of a business, the company goes through several phases, all of which require different skills. Quite often, the initial owner and leader is that person who sees an opportunity and a means to turn it into a profitable enterprise.

Yet those first steps are quite different from those needed to develop a long-term, profitable company. Some innovators simply do not find doing the tasks to accomplish this as exciting as developing the next new idea.

Other reasons why a different leader may be a good move include:

  • The owner is focused on that initial product, perhaps overlooking new opportunities and markets or the changing competitive world. Such changes can include changing production methods and materials.
  • Each person has a certain skill set. While one can add to his or her skill set, this usually only happens when it is desirable. If the owner needs to build his or her accounting or human relations skills, both needed for long-term success, but has other priorities, bringing in a new leader might be the answer.
  • Burn-out may occur. Starting and operating a successful business takes a great deal of energy. This simply might be time to recharge the batteries. Some business owners step aside for a period of time.

Stepping aside is often a tremendous internal struggle for the owner. It requires honesty with yourself. And once decided, the task of finding and developing the next manager is a substantial task by itself. You need to prepare to make this transition.

Leadership is crucial to long-term success for a company and you, the owner. Stop on occasion and consider if and when a change in leadership might set up your company for the years ahead.

Glenn Muske is the Rural and Agribusiness Enterprise Development Specialist at the North Dakota State University Extension Service – Center for Community Vitality. Follow Glenn on Twitter: @gmuske

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Glenn Muske

Glenn Muske is an independent expert on rural small business, working as GM Consulting – Your partner in achieving small business success. He provides consulting, and writes articles for county extension agents and newspapers across North Dakota. Previously, he was the Rural and Agribusiness Enterprise Development Specialist at the North Dakota State University Extension Service – Center for Community Vitality.

www.ag.ndsu.edu/smallbusiness
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July 10, 2013 Filed Under: entrepreneurship, Small Biz 100, success

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  1. Tory McBroom says

    July 18, 2013 at 9:12 am

    This is very true. Being a leader and being an owner often times requires a completely different skill set. And I would say separating the two is extremely important especially during ownership transition – like from father to son. I’ve personally witnessed a son take over a company with absolutely zero leadership skills. Luckily, the father had setup a great management team to keep the business operating smoothly during the transition and for years to come.

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    • Becky McCray says

      July 22, 2013 at 9:21 am

      Tory, thanks for adding this story. I can think of many small town businesses that didn’t successfully make this kind of transition.

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