Your business can be more than it is now. You can expand out from your current level to provide a more exciting experience. Chris Brogan (who is going to get tired of us linking to him) has some thoughts on this, Create Experience Packages not Products. It seems to me like this is the age…
Rob Spiegel shares his personal story of businesses he has started. Some failures, some successes. Here are his conclusions: There are a couple things I’ve learned over the years. Get your nut [overhead] small. Find something you really, really like doing – you’re going to have to do it a lot, and you’re going to…
“Teach a highly educated person that it is not a disgrace to fail and that he must analyze every failure in order to find its cause. He must learn how to fail intelligently, for failing is one of the greatest arts in the world.”— Charles F. Kettering small biz rural entrepreneurship success failure
Motivating real and lasting change is a huge challenge, whether you are trying to change yourself or bring others to change. Change is simply hard. Is there any effective tool? Logic doesn’t work. Threats don’t work. Fear doesn’t even really work. What does that leave? Joy. Really. Joy. “Joy is a more powerful motivator than…
Why talk about failure? Long ago, I wrote a presentation on failure, and gave it for several local business groups. Everyone loved it. The blogging started when two posts collided at Stupid Mistakes and Lessons Learned. Then there were More Lessons Learned. I was excited to share what people have learned through their own experience….
Andrea Wilson has written a terrific guide to providing great online customer service when a customer complains. She works through ten effective tips, including: In emails, use “exaggerated courtesy.” Since the person can’t see your expression or hear your tone of voice, your words must do everything for you. Read emails at least three times…
Zane Safrit is thinking about the role of failure, posted at the Duct Tape Marketing blog complex. I’m a fan of failure. Maybe it’s because I’m so familiar with it. That familliarity has taught me great lessons like humility, compassion, patience, perseverance, planning, flexibilty. And it’s taught me that no success comes without failure. In…
Want to build a billion dollar company from your small town? David Thomson wrote the book on it, Blueprint to a Billion, profiled on Fortune Small Business. (Brought to our attention by Be Excellent.) Here are the seven principles Thompson postulates: 1. Create and sustain a breakthrough value proposition. Create an entirely new market for…
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