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5 ways to be easy to find

By Becky McCray

Yes, I know you do business in a small town and all the locals know where you are. But if you also do business with visitors and tourists, it’s up to you to make yourself easy to find.

Oklahoma 0041. Get a good sign.

Make sure it’s clear and readable. Include your business name or category. Not allowed a sign due to zoning? (for example b&bs in residential areas) Get large and readable house numbers instead, and include your house number in all your promotions.

2. Check different mobile map systems and phones. 

Between Google Maps, Mapquest and GPS systems, there are many variations. You may find you need to list your address in a particular way so it will come up right for visitors. The only way to know is to test. Then be sure the address you publicize is the one that works best. My house has an official county-assigned address, but it doesn’t correlate to any online mapping systems.

3. Claim your business listing in Google Places. 

Need help figuring it out? Well, um, Google it.

4. Have at least a basic website. 

Make sure you include everything on the business website checklist.

5. Write extremely clear driving directions. 
Extremely clear. Here’s our take on how to write better directions for tourists. 

How do you make sure your business is findable? Or, how do you look for businesses? 
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About Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.
  • Zoom Towns: attracting and supporting remote workers in rural small towns - December 10, 2020
  • In an economic crisis, spend your brainpower before your dollars - November 25, 2020
  • Video: How to fill empty car dealership buildings for the holidays - November 6, 2020
  • How has 2020 changed the challenges rural small towns face? Tell us here - October 20, 2020
  • The Idea Friendly Method to surviving a business crisis - October 6, 2020
  • Join me for the Rural Renewal Symposium online Oct 13 - September 26, 2020
  • Cheap placemaking idea: instant murals - September 11, 2020
  • Refilling the rural business pipeline - July 7, 2020
  • Huge vacant buildings: grants to renovate? - June 9, 2020
  • Economic self defense for small towns  - June 7, 2020

July 20, 2010 Filed Under: entrepreneurship

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Comments

  1. MissDazey says

    July 20, 2010 at 12:16 pm

    The sound you hear is thunderous applause for this article. It always surprises me that every business doesn’t follow these 5 things, none are difficult and each is useful.

  2. Lara Dickson says

    July 20, 2010 at 1:46 pm

    If you’re biz is in a downtown-ish area (or not) I would add claiming your Foursquare, GoWalla and/or other location-based app ‘place’. You’ll pop up in the ‘nearby’ listings. Also make your website mobile. Like MissDazey says…easy!

  3. Becky McCray says

    July 21, 2010 at 7:45 pm

    Miss Dazey, many of the most useful things are not difficult. It’s simply a matter of finding time to do them.

    Lara, Yes, you are right. We talk about those services so much, I didn’t want to hammer them too much here as well.

  4. Marc LeVine says

    July 23, 2010 at 1:58 pm

    Very good points, but #4 should really be #1 and some consideration should be given to SEO, search engine optimation so that local consumers can easily find you.

    Remember that most people can’t look you up, because they don’t even know who you are, yet. When they search for you it is likely that they do so by using your business category and your location (Plumber AND Plainsboro New Jersey).

    You want to make sure that you rank high in the results, which are usually brought up right beside a map of your area.

    Since they don’t know anything about you, they’ll land at your website, where you only get one chance to make a good first impression. Be sure the site has a professional look and offers the customer rich content, which is also helpful for your SEO.

    Marc LeVine
    Director of Social Media
    RiaEnjolie, Inc.
    http://www.RiaEnjolie.com

  5. Becky McCray says

    July 23, 2010 at 6:41 pm

    Thanks for adding your thoughts on this. We talk about the very basics of SEO in How do you get found in search results.

  6. Julie says

    August 7, 2010 at 2:18 am

    question: I live in the country, rural, nearest neighbor 1/2 mile. when people look for me to find me (even if I would give them my exact address) I cannot be found. I have submitted my information (and tried to update it) several times-and I am still not found or it places me 1 hour (usually north) of where my actual location is. my postal codes spans 4 counties (although only 3 of them are usually recognized, the 4th, my county, is often times not associated with my postal code). Depending on how I am searching for ‘me’ I can sometimes be found if I put in the other town that is nearby and their postal code. That is great if I am giving directions to someone, say, using a gps to get here as they can plug in the ‘false’ information and get here; but if they don’t know I yet exist there is where the problem is.

    have you ever heard of this issue? any suggestions on how I can get on ‘the map’?

  7. Becky McCray says

    August 7, 2010 at 2:47 am

    Julie, I recommend you create a custom map on Google. That will let you place a map pin on your exact location. And you can make it public and searchable.

  8. Julie says

    August 7, 2010 at 3:27 am

    that will just give me a ‘visual’ map though won’t it? so if someone were to google/mapquest/etc. my address I still do not come up. This works to put on my website (or for family visiting) so they can have directions to my house, and could print them out but they would still not be able to search and find me. Or am I misunderstanding custom maps by google? I have reported the error to teleatlas so hopefully someday this won’t be such an issue for me!

    I would suggest that to anyone having problems being ‘found’ to submit their issue at teleatlas (they do gps systems, google maps, etc, etc.) so hopefully sending in the one report will fix all of the issues, instead of trying to report the issue 1000 times over and over. I still haven’t been ‘found’ but it is worth a shot for others to try so I thought I would pass it on. I know teleatlas doesn’t update often either so I suppose I just need to be patient.

    Thanks for all the great tips Becky and crew!

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