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Follow the Money

By Glenn Muske

Money sign

You probably have heard the phrase, “follow the money.” The phrase became popular the book and movie, “All the President’s Men,” by Bob Woodward and Carl Bernstein. These Washington Post reporters uncovered the details of the Watergate scandal, which led to the resignation of President Richard Nixon. Today, this phrase remains valid for small-business owners […]

April 19, 2017 Filed Under: Small Biz 100, success Tagged With: cash flow, cash flow management, effective procedures, fiscal managment, management, money management, small business, success

Your Small-business Complaint (Feedback) Process

By Glenn Muske

stop complaining

People complain about your business.  It’s true. It happens but most of the time you never hear about them. On average for every one complaint you do hear, there are 26 other complaints that people have. That’s a substantial number.  And while many of the complaints are perhaps minor in nature, they are something that […]

April 5, 2017 Filed Under: Small Biz 100, success Tagged With: complaints, good management, management, management process, online marketing, small business

Building Your Business – Try Affiliate Marketing

By Glenn Muske

affiliate marketing

If you want to increase the sales of your product, you must get it in front of more people. While there are many ways to make that happen, a way used by many small businesses is an affiliate marketing program. It’s simple in the concept, one business agrees to carry another’s person’s products, usually on […]

March 22, 2017 Filed Under: marketing, rural, Small Biz 100, success Tagged With: affiliate marketing, good management practices, management, marketing, small business, success

A Question: Service Expectations

By Glenn Muske

Question mark

If you have been reading my Wednesday contributions to Small Business Survival, you know to expect some tip for your business operation or some new idea seen elsewhere. This week you will find something different. I need your thoughts. I have an opinion but am I realistic? Here is the situation. Over the weekend, I […]

January 18, 2017 Filed Under: rural, Small Biz 100, tech Tagged With: customer service, management, small business, small business operations, successful small business, tech, technology

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