Are you looking for new product ideas for your business? Have you asked your customers?
First rule of product ideas: The people in field doing the work always come up with the best ideas.
Lisle Corporation (Clarinda, Iowa, population 5,500) makes, among other things, automotive specialty tools. You know, the funny hand tools mechanics use for all sorts of little jobs. The kind of thing nobody makes a tool for, so mechanics modify their own tool or they make something themselves. Things like brake spring pliers, battery terminal clamp spreaders, or magnets on long telescoping handles to retrieve those bolts that always seem to mysteriously fall into unreachable locations.
Where do they get their ideas? They are always asking their customers. This photo is from the back of one of their product packages. Bonus points to Lisle for showing off a successful mechanic who sent them a tool idea and earned some money for it.
Notice that Lisle talks through the process. By talking about royalties, protecting the mechanic’s idea, and the process to follow, they make it a little less intimidating.
Are you asking your customers for ideas? Do you pay up for the good ideas?
- What is holding us back? Why does every project take so long in small towns? - December 3, 2018
- Control your business holiday lights with smart home tools - November 19, 2018
- Don’t bother to mention the benefits unless you tie them to this - November 12, 2018
- What business does every small town need? A store full of tiny retail spaces - November 5, 2018
- How any business can be part of downtown events by going mobile - October 29, 2018
- Support local entrepreneurship by giving Rising Stars business awards - October 22, 2018
- Why do people say there’s nothing to do here then not come to our concerts? - October 15, 2018
- Need more volunteers? Give everyone a tiny role - October 8, 2018
- Retailers: Fill all empty space, floor to ceiling - October 1, 2018
- Shipping container businesses downtown: don’t make this big mistake - September 24, 2018