Exclusivity is a terrific motivator for your customers. Reader Robert Ellis is taking full advantage of that with his tax firm. He is not advertising, not accepting any new walk in clients, not keeping pain in the neck clients, and only taking referrals from existing clients. And the firm is growing.
Read about his Liberating Referrals.
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- About the Author
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Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.
