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Talking tourism with Des Walsh

Sheila Scarborough and I were happy to connect with Australian Des Walsh to talk tourism for our Tourism Currents listeners. I thought you’d enjoy it as well.

Des Walsh
(cc) by trib

Des attended some presentations on the Tourism Queensland project, The World’s Best Job. He joins us with some thoughts on what went right, what didn’t go as well, and how to maintain ongoing momentum.

Audio interview with Des Walsh

A few choice tidbits from our conversation

  • How would you like some repeat business? Makes a great opening question to small tourism operators. 
  • Fear of using online tools and social networks is a bit like fear of travel. You are never really safe, no matter where you are. 
  • It doesn’t matter who prints your brochure, but it matters who answers your phone or works the desk at your visitors center. And it matters who represents you online. 
Des and I met at BlogWorld Expo 2008. Neat guy. We shared stories about small town life and farming, from half a world apart. 

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  • About the Author
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Becky McCray wearing long braids and a professional outfit smiles as she stands on a rural downtown street with twinkling lights in the background.

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.

Published: June 1, 2010

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