First, treat your customers as guests or as friends, but not as workers. Don’t expect them to do your part of the business.
Second, let people know what you offer, repeatedly. Customers don’t study your business like you do, so you’ll have to tell them over and over.
Take time to review your week, and feel free to share your successes in our Brag Basket.
- About the Author
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Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.
