“I love to sit in these chairs.”
My friend and I were at church for a meeting. The two of us were meeting before the meeting. We were walking toward some chairs and couches in one of the large “milling around” spaces.
The chairs my friend was talking about are nice chairs. They are nice for “big public space” chairs. (I wrote about them when they were delivered to us a year ago.) But I don’t love to sit in them.
“I love to sit in these chairs. Wakefield makes the arm caps.”
He runs the company that supplies the piece that you rest your arm on when you sit in the chair. And he loves the chairs.
It made me think: when people take what I supply and fold it into their own product or service or setting, do I love the end result? Or am I concerned that the quality of my part is shabby or that they used it wrong or that no one will know what I did because someone else’s name is on it?
Brian wasn’t bragging. He loves his business, cares about his employees, and rightfully pleased to be part of a great product. The people who designed and assembled the chairs had the same pride when they brought them.
Those chairs get more comfortable all the time.
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Jon has been a regular reader and occasional contributor around here since 2006. Jon works as a pastor, but he understands business better than many so-called business people. He gets that it is about people, relationships, service, and yes, even love.