• Survey
  • Book Becky to speak
  • The book: Small Town Rules
  • Shop Local video
  • SaveYour.Town

Small Biz Survival

The small town and rural business resource

A row of small town shops
  • Front Page
  • Latest stories
  • About
  • Guided Tour
  • Subscribe
  • Privacy Policy
  • Contact
  • RSS

Two online reviews sites relevant to small towns

By Becky McCray

Businesses in the smallest of small towns are being reviewed online right now. Do you know what is being said about you? Here are two sites you need to take a look at.

Pizza placeYelp – offers reviews of all kinds of local businesses. It also gives you the business owner some tools to maintain your listings.

TripAdvisor – focuses on tourism businesses, like motels and restaurants. The management response tool is pretty limited.

Found anything negative? Do two things:

1. Fix problems. It’s just possible you could stand to improve.

2. Encourage your loyal customer fans to respond on your behalf. They carry more credibility than you do, in this case.

What other review sites have you found relevant for your small town business?

Photo by Becky McCray.

New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.

  • About the Author
  • Latest Posts

About Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.
  • Zoom Towns: attracting and supporting remote workers in rural small towns - December 10, 2020
  • In an economic crisis, spend your brainpower before your dollars - November 25, 2020
  • Video: How to fill empty car dealership buildings for the holidays - November 6, 2020
  • How has 2020 changed the challenges rural small towns face? Tell us here - October 20, 2020
  • The Idea Friendly Method to surviving a business crisis - October 6, 2020
  • Join me for the Rural Renewal Symposium online Oct 13 - September 26, 2020
  • Cheap placemaking idea: instant murals - September 11, 2020
  • Refilling the rural business pipeline - July 7, 2020
  • Huge vacant buildings: grants to renovate? - June 9, 2020
  • Economic self defense for small towns  - June 7, 2020

February 4, 2009 Filed Under: marketing, tools, tourism Tagged With: review

Wondering what is and is not allowed in the comments?
Or how to get a nifty photo beside your name?
Check our commenting policy.
Use your real name, not a business name.


Don't see the comment form?
Comments are automatically closed on older posts, but you can send me your comment via this contact form and I'll add it manually for you. Thanks!

Comments

  1. Becky McCray says

    February 5, 2009 at 12:00 am

    Ari Herzog has written an excellent expansion on this idea, How Yelp and TripAdvisor Help Business Thrive. He offers much more info on this concept.

  2. nick@feedbackjar.com says

    February 5, 2009 at 7:58 am

    Those are great site, but they’re missing something. They don’t allow the business owner to join the conversation. Imagine when a customer had a bad experience at a restaurant. He or she could write a bad post on those review sites and point figures at how horrible the restaurant staff treated them, or that customer could leave a problem and have that owner reply to resolve that issue.

    We currently developing a solution that will allow the customer to leave a feedback and the business owner can reply back on the same thread.
    We allow both sides tell their story.

  3. Becky McCray says

    February 5, 2009 at 7:10 pm

    Nick, I’m looking forward to seeing Feedback Jar. Your idea sounds interesting. Small business owners will have to walk a very fine line to add the right kind of reply, without appearing defensive or negative!

Howdy!

Glad you dropped in to the rural and small town business blog, established in 2006.

We want you to feel at home, so please take our guided tour.

Meet our authors on the About page.

Have something to say? You can give us a holler on the contact form.

If you would like permission to re-use an article you've read here, please make a Reprint Request.

Want to search our past articles? Catch up with the latest stories? Browse through the categories? All the good stuff is on the Front Page.

Shop Local

Buy local buttonReady to set up a shop local campaign in your small town? You'll need a guide who understands how we're different and what really works: Shop Local Campaigns for Small Towns.

Best of Small Biz Survival

What is holding us back? Why does every project take so long in small towns?

How any business can be part of downtown events by going mobile

Concert-goers talking and enjoying the evening in downtown Webster City, Iowa.

Why do people say there’s nothing to do here then not come to our concerts?

Retailers: Fill all empty space, floor to ceiling

More of the best of Small Biz Survival

Copyright © 2021 Becky McCray
Front Page · Log in