Are you afraid of buzz? What does that cost you?
A local small business owner asked me to not share photos of her renovated historic building until after she has a grand opening. I was surprised. I mentioned that her renovation had been featured in a newspaper article, with photos! She said again, “don’t show them around,” so I decided to hold them.
[The photos were on Flickr. I’ve now marked all the interior shots as private, until I hear about her grand opening. I left the street view public, since anyone can drive by and see it. That’s the photo to the right.]
After she left, I kept thinking about how much you and I talk here about building buzz, sharing freely, and reaching out. I really thought my sharing was to her benefit.
So I asked you on Twitter, “How is my sharing going to hurt her? Or is buzz bad?”
That drew four immediate replies:
alizasherman: On flip side, I’ve got a biz owner who’ll share photos as they build a small kitty litter factory, step by step, to build buzz.
tawnypress: Why not build anticipation? All buzz is good buzz, just look at Hollywood, even bad news flips into good. :)
CoryOBrien: Maybe they have other plans? I can’t see why else they’d want you not to.
LisaVanAllen: Are they afraid of too much publicity? Not being able to handle the mob that shows up?? :0)
I don’t know how you overcome the basic reaction of hiding rather than sharing. CoryOBrien suggested showing the biz owner examples of other business that have shared pre-release building photos. That could work! Do you have ideas?
- Check your small business website for outdated pandemic changes, missing info - January 31, 2023
- Rural Tourism Trend: electric vehicle chargers can drive visitors - January 15, 2023
- 2023 trends for rural and small town businesses - December 26, 2022
- Local reviews on Google Maps drive enduring value - December 17, 2022
- Extra agritourism revenue from camping, cabins and RVs with HipCamp - December 12, 2022
- Harvest Hosts attract vanlifers and RV tourists, Boondockers Welcome - December 2, 2022
- Holiday 2022 marketing: Tell your founding story - December 1, 2022
- Holiday 2022 Marketing: Tell your customers’ stories - November 30, 2022
- Holiday 2022 Marketing: Introduce your people - November 29, 2022
- Holiday 2022 Marketing: Share your holiday traditions - November 28, 2022