How your business looks affects your success

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If customers come to your location (retail, service, home office), you know it matters – first impressions last!

If no customers visit, you still have to work there. The environment does affect your productivity!

Do a walk through with a stranger. Write down everything they notice, without arguing, explaining, or rationalizing.

Ask employees or anyone you work with what’s broken, or what they notice.

Create a schedule, and fix it all.

Your business will thank you!

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  • About the Author
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Becky McCray wearing long braids and a professional outfit smiles as she stands on a rural downtown street with twinkling lights in the background.

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.

Published: September 25, 2006

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