Another great way to use your testimonials – put them in your blog or RSS feed.
Posted by: Steve Rucinski at Small Business CEO
W. Atlee Burpee & Co. is one of retail’s oldest brands at 130 years. In spite of what that fact may imply about their willingness to embrace new technology, the retailer has been quick to adopt new tools and technologies to drive business growth, including email marketing, RSS, and Bazaarvoice’s customer ratings and reviews solution.
Soon after deploying a customer ratings and reviews solution, Burpee saw an opportunity to leverage customer reviews in their RSS feed, which regularly showcases featured products. In early February, just two weeks after their first customer review submission, Burpee began incorporating excerpts from customer reviews in its email newsletter and RSS feed.
- About the Author
- Latest by this Author
Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.