The idea that providing good customer service is important to your business should come as no surprise. But can that be translated into dollars and cents? The value of customer service is hard to quantify because it is part of a store’s brand and reputation. There are, though, some indications of what it can mean […]
Archives for August 2013
Where can you find answers on the Affordable Care Act? The IRS
The Internal Revenue Service has launched a new Affordable Care Act Tax Provisions site at IRS.gov/aca to educate individuals and businesses on how the health care law might affect them. Topics found at IRS.gov/aca include premium tax credits for individuals, new benefits and responsibilities for employers. When visiting the new site, individuals and businesses will be able to find […]
I’m sharing my secrets for managing multiple businesses
Like many small town business people, I have more than one business: liquor store, cattle ranch, speaking and writing about small town business, and Tourism Currents. So how do I do it all? It‘s one of the most common questions that I get asked, so I’m sharing answers this week. Cory Miller of Entrepreneurship Lab […]
Brag Basket in the Netherlands
The Brag Basket is traveling the world to celebrate all the places you, the people who read Small Biz Survival, come from. This time, we’re celebrating our readers in the Netherlands. The Brag Basket is our tradition of sharing. The basket is always free and open all weekend, this one August 16-18, 2013. What good news […]