Don Zahorsky is an old cattle breeder in my neighborhood. He’s been in the business of registered Angus cattle for decades, even back when my dad was a kid.
Ride around in the pasture with Don, and he can tell you the parentage of every animal.
“What’s that tag number? 0282? That’s another Dominator son. His mother is a real good cow. Her father was the grand champion … ”
He has invested his life in breeding the best registered Angus cattle he possibly can. He’s bought bulls back from people, because he didn’t like the way they performed. He’s never thought once about business brands, about emotional experiences, about logos. But he does care a lot about his reputation and the service he provides his buyers.
He brands his bulls with a DZ on the right hip. Everyone around here knows that brand. They know Don. They know that brand means a good bull.
Here’s the lesson: It’s not the brand that makes the bull valuable. It’s Don’s reputation that makes the bull valuable. The brand is just a way of showing it.
Now for some actual basics of business branding, read What is a Brand? by Jay Ehret.
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Hi Becky,
Just found your blog via SheilaS, and I love how you have explained the lesson. I’ve have added you to my RSS reader :)
Hi, Darren! Sheila talks about you all the time! Great to meet you, and I’m honored to be in your RSS reader. :)
I’m reading this post for the first time about a year after it was written, and what a surprise to scroll down to the comments and find Darren there. Awww….:)
I believe that whole-heartedly. Good point Becky.
Thanks, Scott.
This is the shortest awesome post I have ever read. Thank you for relaying this lesson that a brand is but a mere representation of its underlying company and its reputation for good products and services.
I appreciate this like mad.
Thank you, Arthur. Glad to have provided some value. See you on Twitter!