Having trouble commenting?

One frustration at Small Biz Survival is hearing that you had trouble commenting. I want to share a few tips that can solve or at least work around some of those problems.

Red error message: “Your request could not be processed. Please try again.”

  • This problem seems to be especially common on iPad. Click “Post Comment” again immediately. It almost always goes through the second time.

Mac users:

  • For some reason, Mac users with Firefox are more likely to have a problem commenting. I hear that using Safari sometimes works better. I’m sorry about this problem with our commenting software.

Cookies:

  • Our commenting software uses a third party cookie. Setting your browser to allow third party cookies seems to clear up many comment problems. Not everyone is comfortable with accepting third party cookies, so use your own judgment.

Alternate ways to comment:
If none of that worked, or you just want to reach us a different way, try one of these.

If you’re having problems commenting, please email me personally: becky@smallbizsurvival.com.

And if you’ve found a trick that works to solve a commenting problem, please share it in the comments here! Thanks.

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About Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband own a retail liquor store in Alva, Oklahoma, and a small cattle ranch nearby. Becky is an international speaker on small business.
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Wondering what is and is not allowed in the comments?
Or how to get a nifty photo beside your name?
Check our commenting policy.
Use your real name, not a business name.


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